Shipping + Returns
Shipping Policy
Orders will be processed within 1-2 business days after credit card authorization and verification have been obtained. Please note orders placed on Saturdays and Sundays will begin processing the following business day. All customers will receive a confirmation email with tracking information when the order has shipped.
Expected delivery times:
- Standard: Orders will arrive in 3-5 business days after processing and shipping. Orders being shipped to Alaska, Hawaii, or Puerto Rico are not eligible for free ground shipping.
- Economy: Orders will arrive in 5 to 8 business days after processing and shipping.
All shipping charges are non-refundable. We are a small business and can make no exceptions for the charge.
Shipping charges are calculated at the time of checkout based on location. Please check our store banner for Shipping Discount codes and your emails and texts for discount codes.
Return Policy
We offer the option to return your item(s) for a refund if you contact our team within 30 days of receipt. We do not offer refunds for shipping costs. Please note that clearance items are not eligible for return or exchange. Please contact us at hello@honorandcojewelry.com with your name and order number and we will guide you through the return process. Our contact information is available in your order confirmation form.
Exchange Policy
If you'd like to exchange to a different color, finish or style, we offer the option to exchange if you contact our team within one month (30 days) of receipt. Items exchanged for a lesser value will qualify for a refund to your original form of payment for the remaining amount. Note that additional taxes may apply to the new product chosen for exchange. We cannot accept exchanges requested more than one month after receipt. We do not offer refunds for shipping. Please note that clearance items are not eligible for return or exchange. Please contact us with your name and order number and we will guide you through the exchange process hello@honorandcojewelry.com.